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FACTS und Dietmar

AIRCARE FACTS® TRAINING OFFERS NEW INTERNATIONAL BUSINESS AVIATION FLIGHT ATTENDANT SERVICE TRAINING IN AMSTERDAM

Olympia, WA (November 11, 2011) – Aircare FACTS Training announced today that they will begin offering a new International Business Aviation Flight Attendant Service Training course at their Amsterdam facility beginning in February 2012.

The two-day international service training course is designed and instructed by Training Solutions’ Dietmar Duller, a leader in international etiquette, protocol and food service. Participants of the service training learn among other things, customs and etiquette for different cultures, creating customer-focused environments on board the aircraft, wine and beverage service, table setting, and food preparation and presentation techniques. The course also includes understanding corporate identity and the important role flight attendants have in preserving the integrity of the companies they work for.

“International Flight Attendants are generally in more complex situations than those who fly solely in America,” says Duller. “Not only must they learn the etiquette, and service protocol of many cultures ranging from Asia and the Middle East to the European and Western European countries; but also what foods and wines to purchase, how to prepare them, and then how to serve them. It’s complicated but not impossible if one focuses on the details. My service course is all about the details.”

Aircare FACTS Training provides emergency procedures training for business aviation crewmembers. The company announced the opening of their fixed based facility in Amsterdam the Netherlands in March 2011. The service training course is offered in conjunction with emergency training with set scheduled course dates for 2012.
“We’re delighted to have partnered with Mr. Duller for our service portion of the Aircare FACTS Training program,” says Jeffrey Roberts CEO of Aircare Solutions Group and Aircare FACTS Training. “Dietmar is world-renowned and I believe that his service instruction combined with our aircraft emergency procedures instruction represents the best crewmember training in the world.”

About Aircare Solutions Group

The Aircare Solutions Group of companies specialize in tele-medical assistance, emergency procedures training and quality crew staffing for business aviation.
Aircare Solutions Group companies include:
Aircare FACTS® Training – Crewmember emergency procedures training for business aviation.
Aircare Crews Staffing – Professional crew staffing for business aviation.
Aircare Access™ Assistance – Worldwide tele-medical assistance and support for business aviation.
More information can be found at www.aircaresolutionsgroup.com.

About Trainingsolutions

Headquartered in Brent, Switzerland, Training Solutions specializes in customer service and soft skills training for corporate flight attendants worldwide.
For more information on Training Solutions call +41 (0)79 216 8709 or visit the company’s website at http://www.trainingsolutions.ch .

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